Items purchased from Band Of Gold are eligible for a full refund if returned within 30 days of purchase. You will have up to 30 days after items have been purchased to exchange for anything else on the website.

A small number of heavily discounted items may be marked FINAL SALE, in which case they are not eligible for refund, exchange, or store credit.

For US & International customers, a prepaid return shipping label will NOT BE provided to return your merchandise.


We will send you an email when your return package is delivered back to our store. Please note, returns do take us 2-3 business days to process upon reaching our facility. Once your return is processed and your refund is issued, you will receive a refund confirmation email. Refunds can take several business days to reflect on your credit card account. This varies depending on your financial institution.